Frequently Asked Questions

Questions asked by our patients

What if I need to cancel an appointment?

I ask if you need to change or cancel your appointment that you give 24hrs notice. If you cannot let me know of any changes before then, you will be charged for the appointment in full.

Will I need more than 1 session?

This will depend on your specific circumstances and treatment plan. Sometimes only the initial assessment and treatment with self-management strategies is all that is required, other times such as with acupuncture or massage a course of treatment is needed.

What if I need further investigations?

I can refer you for a private scan if required through scan.com.

Do you provide home visits?

Yes, home visits can be arranged if required for our elderly clients, please view our sister site www.shirleyphysiotherapy.com for more information.

Are you registered with insurance companies?

Yes I am registered with AXA, Aviva, and Vitality.

Are your registered with the Health and Care Professions Council and Chartered Society of Physiotherapy?

I am fully registered with both above governing bodies for over 15 years.

Do you have insurance?

I am fully insured through the Chartered Society of Physiotherapy.